Thank you for shopping with us at Luxe Nail Co. We’re committed to providing a smooth shopping experience and high-quality products. Please review our shipping and return policies below before placing your order.

Shipping Information

Domestic Shipping

    •    We offer shipping within the United States.

    •    Orders are typically processed within 1–3 business days after payment is confirmed.

    •    Delivery times range between 3–7 business days, depending on your location.

    •    Shipping fees are calculated at checkout based on the weight and destination of your order.

International Shipping

    •    We offer international shipping to select countries.

    •    International orders are processed within 2–4 business days after payment is confirmed.

    •    Delivery times vary by destination and customs processing.

    •    Customs and import duties are the responsibility of the customer.

    •    Shipping fees are calculated at checkout based on weight and destination.

Returns & Exchanges

30-Day Return Policy

    •    We accept returns within 30 days of the purchase date.

    •    Items must be unused, in their original packaging, and in the same condition as received.

    •    For sanitary reasons, we cannot accept returns on used nail products, including polishes, gels, or nail art tools — unless they arrive damaged or defective.

Return Shipping Costs

    •    Customers are responsible for return shipping costs.

    •    We recommend using a trackable shipping method to ensure safe delivery.

    •    We are not liable for lost or damaged items during return transit.

Exchanges

    •    To request an exchange (e.g., for a different color, size, or style), please contact us within 30 days of purchase.

    •    Exchanges are subject to product availability.

    •    Customers are responsible for the return shipping of the original item and any price difference for the new item.

Defective or Damaged Items

    •    If your item arrives damaged or defective, contact our support team immediately.

    •    We will cover return shipping and provide a replacement or refund based on availability and your preference.

If you have any questions, please reach out to our customer support team. We’re here to help!